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As part of the rent and service charge team, I have been working with Lianne Jones during our recent audit and she has given an amazing service. She responds quickly, goes over and above with the information that I requested and is always helpful. My colleagues have all given similar feedback about her excellent customer service. I hope you will pass this feedback to her. Her excellent customer service has helped me and the team greatly during the last few busy months.

The Rent and Service Charge TeamThe Guinness Partnership

The Guinness Partnership is an organization made up of 60,000 homes and has the responsibility of nearly 2500 meters under their remit. The group is built from six different entities. Over the years Guinness has employed Monarch on specific projects on different schemes.

Our valued customer 2006-2017.

Customer Challenge
  • Manage cost-efficiently the utilities of a conglomerate of many business units and sites
  • Streamline their energy management solution
  • Achieve ongoing savings on their large-scale energy purchases
Our Solution
  • Simplified site management by bulking the entities
  • Facilitated an attractive book of businesses with cost savings and bespoke reporting solutions
  • Novated separate business units into a new branded buying group
  • Consolidated the invoices and end dates of existing contracts
  • Grouped all supplies together for public tenders
  • Provided a tailored solution to assist smart meter rollout
  • Also managed Guinness’ temporary accommodation sites

Results

Big savings

Achieved over £1.2 m in savings to the Guinness Group.

Smart meters

Negotiated the provision of free interoperable smart meters for 2,200 electricity sites.

Roll-out

Provided a highly tailored solution for Client's smart meter roll-out, meeting their objectives.

Contract renewal

Secured savings of £85k in the 2015 contract renewal.