Islington and Shoreditch Housing Association

Islington and Shoreditch Housing Association (ISHA) is a community and neighbourhood based Housing Association managing and developing quality affordable housing for people in North and East London, and building more homes in Hackney, Islington and Waltham Forest

Customer Challenge

The supplier had applied incorrect rates to all electricity sites
Upcoming supply contract renewals

Our Solution

Our validation checks picked up the incorrect invoices before any of them were paid. We then regularly chased the supplier to produce the corrected invoices
Our specialist energy market analysts watched the market trends six months in advance and locked in the renewals at the most favourable market position to ensure the best prices were obtained

Results

Corrected invoices

The supplier eventually produced the corrected invoices after receiving proof of the agreed rates from ourselves

Energy procurement

ISHA received a 6% annual saving across all electricity sites as a result of our timely energy procurement, and signed long term to make the most of these savings